Care Coach 1 - Duval County FL

Profile

Description

The Care Coach 1 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often straightforward and of moderate complexity.

Responsibilities

The Care Coach visits Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities within Duval County, FL – 75-90% local travel.


Work with identified members to assess their care needs.

Assist in planning and implementing interventions to meet those needs.

Assist in coordinating services, and monitoring and evaluating the case management plan against the member's personal goals.


Required Qualifications

Care Coaches shall meet one of the following qualifications:


Bachelor's Degree with at least 2 years of relevant experience.

Registered Nurse (RN), licensed in the state of Florida with at least 2 years of relevant experience.

Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience.

Six years of professional human services experience.


Care Coaches shall meet all of the following qualifications:


This role is part of Humana’s Driver safety program and therefore requires an individual to have a valid state driver’s license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.

Must have a separate room with a locked door that can be used as a home office, to ensure you and your patients have absolute and continuous privacy while you work.

Must have accessibility to high speed DSL or Cable modem for a home office (No Satellite); and recommended speed for optimal performance from Humana systems is 10M x 1M

Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook.

This role is considered patient facing and is a part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

AHCA Fingerprint Required.


Preferred Qualifications


Bilingual (English/Spanish) a plus.

Bachelor's degree in Social Work, Sociology, Psychology, Gerontology or related field OR Licensed Practice Nurse.

701B Certification.

Medication application (RFA) experience.

Prior experience with Medicare & Medicaid recipients.

Prior nursing home diversion or long term care case management experience.

Road Warrior who enjoys traveling long distances.

Previous experience with electronic case note documentation and experience with documenting in multiple computer applications/systems.

Experience working with geriatric population.

Experience with health promotion, coaching and wellness.

Knowledge of community health and social service agencies and additional community resources.


Scheduled Weekly Hours

40

About Us

Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.

Equal Opportunity Employer

It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact **** for assistance.

Humana Safety and Security

Humana will never ask, nor require a candidate provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact **** to validate the request.

California Residents

If you are a California resident and would like to review our California Consumer Privacy Act (CCPA) Policy click here:

CA Resident Privacy Policy

Company info

Sign Up Now - WashingtondcCrossing.com