Front Office Specialist - CenterWell - Houston/Humble TX

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Job Information
Humana
Front Office Specialist - CenterWell - Houston/Humble, TX
in
Humble
Texas
Description
We are excited to share that we are in the process of changing our name to CenterWell Senior Primary Care. We expect our name transition to be complete by the first part of April 2021. We feel our new name will better reflect our commitment to deliver senior-focused primary care and reinforces our commitment to putting patients at the center of what we do every single day. The new name truly captures how we support senior health and wellness from every angle - physical, emotional and social. Join a team committed to making seniors healthier and happier every day by putting them at the center of everything we do.
Healthcare is not just about health anymore. It is about caring for family, friends, finances and personal life goals. It is about living life fully. At CenterWell Senior Primary Care, previously known as Partners in Primary Care, a subsidiary of **MEMBERS ONLY**SIGN UP NOW***., we want to help those in the communities we serve, including our associates, lead their best lives. We support our associates in becoming happier, healthier, and more productive in their professional and personal lives. We encourage our team to build relationships that inspire, support and challenge them. We promote lifelong well-being by giving our associate fresh perspective, new insights, and exciting opportunities to grow their careers. Our culture is focused on teamwork and providing a positive and welcoming environment for all.  
As a senior-focused healthcare provider, and subsidiary of one the nation's leading integrated health companies, Humana, we put the needs of seniors at the forefront of everything we do. Our multidisciplinary team goes above and beyond to make our centers a leading health and wellness destination for communities in key Medicare markets. CenterWell Senior Primary Care's national primary care centers serve more than 30,000 Medicare Advantage patients in markets including Las Vegas, Kansas City, North Carolina, South Carolina, Texas, Orlando and Atlanta.
The Front Office Specialist contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Front Office Specialist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.
Responsibilities
The Front Office Specialist decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
Required Qualifications
High School Diploma or GED
One year experience in a patient-facing or customer facing position within a medical office or healthcare setting
Front Office experience
Familiarity with care and well-being resources, or ability to research and obtain information
Experience with Microsoft Office Word, Outlook, and Excel
Demonstrated excellent patient or customer service and communication skills
Professional demeanor and communication at all times
This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
Preferred Qualifications
Associate's Degree
Bilingual English and Spanish without limitations to read, write, and speak in both languages
Experience with EMR's
Knowledge of medical terminology
Experience with Geriatrics
Knowledge of Managed care and Medicare
Microsoft Access proficiency
Additional Information:
Please note that this requisition is a pipeline for our Front Office Specialist job. We appreciate your application and will review your information as openings become available in this space. Locations may vary between Port Arthur and Beaumont, TX Clinics depending upon our needs.
Interview Format:
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview. In this interview, you will read to a set of interview questions and you will enter/text responses to each question. You should anticipate this interview to take about 10 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
Alert:
Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from **** with instructions to add the information into the application at Humana's secure website.
Scheduled Weekly Hours
40

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