Receptionist/Scheduler- Mercy Neurosurgery Clinic PT .6

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Receptionist/Scheduler- Mercy Neurosurgery Clinic PT .6','Part-time','Administrative/Clerical','Days','Days','48','48','None','None','IOWA-DES MOINES-NEUROLOGY','','!*!Under direct supervision, Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.


 

Perform
patient check-in at the time of visit and completes all paperwork
necessary to ensure the admitting process is efficient and all clinic
and regulatory policies are in compliance.
Answer phone
calls and direct them appropriately.
Schedule
appointments according to office guideline.
Obtain
accurate patient and insurance information, collecting copays (TOS) and
deductible amounts.
Copy/scan
patient access related hardcopy materials (e.g. ID, referrals, insurance
cards, etc.) into the correct location in the electronic medical record.
Prepare charts
for patient appointments making sure all necessary information is
complete.
Conduct all
functions associated with patient check-out including pricing services,
collecting patient responsibility payments and scheduling follow-up
appointments.
Perform duties
involving record filing and retrieval and assisting with the filing of
registration documentation in electronic medical records.
Confirm next
day appointments and alerts patients as to what documentation is needed,
including details associated with time-of-service payment.
Follow up with
patients regarding the Missed Appointment Policy and send out the
appropriate communications.
Perform other
duties as assigned.

 




','!*!High school diploma or equivalent required0 – 1 year healthcare
experience preferred.
 
 
Additional Responsibilities:

Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
Adheres to and exhibits our core values:
Reverence: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.
Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.
Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.
Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
Maintains confidentiality and protects sensitive data at all times.
Adheres to organizational and department specific safety standards and guidelines.
Works collaboratively and supports efforts of team members.
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
Catholic Health Initiatives and its organizations are Equal Opportunity Employers','We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.','2017-R0137249','Mercy Medical Center','Receptionist/Scheduler- Mercy Neurosurgery Clinic PT .6

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