Associate Director Workforce Communication Operations

Profile

Bristol-Myers Squibb is a global Biopharma company committed to a single mission: to discover, develop, and deliver innovative medicines focused on helping millions of patients around the world in disease areas such as oncology, cardiovascular, immunoscience and fibrosis.

Join us and make a difference. We hire the best people and provide them with a work environment that places a premium on diversity, integrity, collaboration and personal development. Through a culture of inclusion, we create a better, more productive work environment. We believe that the diverse experiences and perspectives of all our employees help to drive innovation and transformative business results.

The Associate Director, Workforce Communication Operations position will work closely with each member of the Enterprise & Leader Communications team to assist in executing the Enterprise and Leader Communications and Workforce Communications Strategy. This role will be essential to the smooth execution of enterprise communications and a consistent editorial approach. The position requires collaboration across Corporate Affairs and with key stakeholders in the business (senior leaders, business leaders, market leaders, etc.) to ensure enterprise message alignment.

The position will report to the Executive Director, Enterprise & Leader Communications and is based in Lawrenceville, NJ.

Responsibilities:


Support execution of the workforce communications strategy and all workforce communications.

Lead the development and facilitation of communications focus groups and other related activities to gauge employee sentiment or other stakeholder sentiment to improve the Enterprise and Leader Communications Strategy.

Work closely with the Change & Integration Comms team to support the transformation to one company and with the Corporate Content and Channels team to improve the employee user experience with internal communications channels.

Engage regularly with Corporate Affairs teams/individuals in charge of operations, events and workforce communications in regions/markets to ensure the enterprise strategy pulls through to local markets.

Responsible for developing editorial plans for enterprise & workforce communications and coordinating content creation with the Corporate Content & Channels team.

Collaborate with colleagues across teams and with market communicators to establish consistent communication style and messaging.

Play an active role within the global community of practice and market communicators to ensure employee sentiment and expectations are understood across Corporate Affairs.

Deliver and support an integrated message platform and enterprise editorial plans for employee related initiatives.

Manage operational execution of enterprise email channels.

Provide operational support of enterprise communications including drafting enterprise emails and creating employee communication to drive engagement and content for townhalls.

Manage operations for multiple large Enterprise and Leader initiatives/events (e.g. Town Halls, Site Visits, campaigns, etc.) and to ensure objectives are met, logistics are coordinated, appropriate resources are pulled in, and timeline/quality requirements are met.

Develop and improve processes and procedures to enhance operations and achieve higher performance.


Requirements:


5 years of professional experience in Corporate Communications, Internal and External Communications, Employee Engagement or related fields.


The successful candidate will have:


Bachelor’s or Master’s degree in a related field.

Pharmaceutical or healthcare experience is strongly preferred.

Exceptional project coordination, time management and event planning skills.

Exceptional collaboration skills with the ability to partner effectively across the enterprise to drive and scale workforce communications operations worldwide.

Strong understanding of how to engage employees within global markets.

Superior interpersonal communications skills. Strong presentation and facilitation skills; ability to engage with and persuade a wide variety of audiences.

Excellent writing and content creation skills required; able to quickly produce clear, compelling, motivating communications. Strong grasp of storytelling.

Keen attention to detail, experience in proof reading.

Able to quickly learn the business and operate within a complex, fast-paced and changing environment.


Bristol-Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.

Bristol-Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Company info

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