Client Case Coordinator

Profile

u003cpu003eu003cstrongu003eABOUT LITTLERu003c/strongu003eu003c/pu003enu003cpu003eu003cspanu003eu0026nbsp;u003c/spanu003eu003cspanu003eAt Littler, we understand that workplace issues canu0026rsquo;t wait. With access to more than 1,500 employment attorneys in over 80 offices around the world, our clients donu0026rsquo;t have to. We aim to go beyond best practices, creating solutions that help clients navigate a complex business world. With deep experience and resources that are local, everywhere, a diverse team of the brightest minds, and powerful proprietary technology, we deliver groundbreaking innovation that prepares employers for whatu0026rsquo;s happening today, and whatu0026rsquo;s likely to happen tomorrow. Because at Littler, weu0026rsquo;re fueled by ingenuity and inspired by you.u003c/spanu003eu003c/pu003enu003cp style=u0022text-align: center;u0022u003eu003cstrongu003eCLIENT CASE COORDINATORu003c/strongu003eu003c/pu003enu003cp style=u0022text-align: center;u0022u003eu003cstrongu003eThis position is not available to be performed in Coloradou003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eKEY ACCOUNTABILITIES:u003c/strongu003eu003c/pu003enu003cpu003eu0026bull;u0026nbsp;Responsible for maintaining and distributing documents aligned with client requirements for internal use .as well as creating and maintaining a master file for each clientu0026rsquo;s LCS-specific protocol and procedures.u003c/pu003enu003cpu003eu0026bull;u0026nbsp;Responsible for monitoring numerous email client boxes and updating CaseSmart Intake Form timely and accuratelyu0026nbsp; Responsible for accurate and timely maintenance and upkeep of assigned client(s) data within the LCS databaseu003c/pu003enu003cpu003eu0026bull;u0026nbsp;Responsible for managing receipt and review of client documents; review and distribution of professional correspondence including uploading client documents for each matter to the appropriate extranet folder.u003c/pu003enu003cpu003eu0026bull;u0026nbsp;Responsible for corresponding with appropriate agency (Federal and State) to obtain missing charge pages, Notice of Charge documents, and related filings; Accountable for performing research and initial discovery related to new charges by utilizing Firm and Client databases and other systems; and completing the Intake Code Sheet for each new charge to enable further processing.u003c/pu003enu003cpu003eu0026bull;u0026nbsp;Responsible for professional and appropriate communication with all levels of client personnel, internal Littler resources, external agencies, charging parties and their representationu003c/pu003enu003cpu003eu0026bull;u0026nbsp;Responsible for knowledge of and ability to research additional Client systems, or outside systems, to garner information; ability to review information and discern gaps or additional data needed to meet attorney requests.u003c/pu003enu003cpu003eu0026bull;u0026nbsp;Accountable for managing and submitting legal report requests to the Client per the Clientu0027s requested procedures based on attorney requests; including calendaring and tracking deadlines based on industry legal requirements and required deliverables.u003c/pu003enu003cpu003eu0026bull;u0026nbsp;Responsible for appropriate brokering of client inquires and requests to appropriate Littler resources, including attorneys, LCS management and internal corporate departmentsu003c/pu003enu003cpu003eu003cstrongu003eTECHNICAL SKILLS AND COMPETENCIES REQUIRED:u003c/strongu003eu003c/pu003enu003cpu003eu0026bull;u0026nbsp;Demonstrated ability to craft and follow multiple processes and protocols across several clients and data fieldsu003c/pu003enu003cpu003eu0026bull;u0026nbsp;Demonstrated ability to learn tools and techniques relating to data management, reporting and auditing.u003c/pu003enu003cpu003eu0026bull;u0026nbsp;Demonstrated ability to perform required research, review and record search results, save and upload documents to Firm electronic libraries.u003c/pu003enu003cpu003eu0026bull;u0026nbsp;Demonstrated ability to organize and prioritize numerous tasks and complete them under time constraints.u003c/pu003enu003cpu003eu0026bull;u0026nbsp;Demonstrated ability to work within multiple computer system environments simultaneously.u003c/pu003enu003cpu003eu0026bull;u0026nbsp;Interpersonal skills necessary in order to communicate and follow the instruction effectively from a diverse group of Client attorneys and staff and provide information with ordinary courtesy and tact.u003c/pu003enu003cpu003eu0026bull;u0026nbsp;Demonstrated ability to proofread typed material for grammatical, typographical and spelling errors.u003c/pu003enu003cpu003eu0026bull;u0026nbsp;Demonstrated ability to operate standard office equipment, including personal computer, copier, typewriter, facsimile, telephone and scanner.u003c/pu003enu003cpu003eu0026bull;u0026nbsp;Demonstrated proficiency with Microsoft Word, Microsoft Excel, web-based programs/ applications, and web-based research tools.u003c/pu003enu003cpu003eu003cstrongu003eEDUCATION AND CERTIFICATIONS:u0026nbsp;u003c/strongu003e u003cbr /u003eu0026nbsp;u003cbr /u003eRequired:u0026nbsp;High School Diploma or equivalentu003cbr /u003eu0026nbsp;u003cbr /u003eu003cstrongu003eEXPERIENCE REQUIRED:u003c/strongu003eu003c/pu003enu003cpu003eu0026nbsp;5-10 years applicable work experience.u0026nbsp; Paralegal certification a plus.u0026nbsp; Strong administrative and communication skills required.u003c/pu003e,EqualOpportunityEmployerDescription:null,PayTransparencyPolicyStatement:null,MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:false,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[],LicenseAndCertificationCriteria:[],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:2e3d7edd-7174-48cf-a542-539119bbcf9f,PublishedInternal:true,PublishedExternal:false,ExternalPostedDate:null,InternalPostedDate:2021-02-24T19:10:20.203Z},{JobBoardId:631c7b72-f9c7-4adf-9109-9967ce8334e4,PublishedInternal:true,PublishedExternal:true,ExternalPostedDate:2021-02-24T19:10:20.203Z,InternalPostedDate:2021-02-24T19:10:20.203Z}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null});

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