Managing Impartial Hearing Representative

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Managing Impartial Hearing Representative
Responsibilities : The candidate will lead team of Impartial Hearing Representatives, overseeing and managing the work of between 3 and 10 direct reports, including providing guidance, support, and feedback on day-to-day responsibilities, and engaging in performance management activities as appropriate. Serves as the escalation point person for issues surfaced by Impartial Hearing Representatives. Partners with other Managing Hearing Representatives to define approach to assigning cases; ensures consistent application of case management processes and strategies among Impartial Hearing Representatives. Represents the DOE at impartial hearings brought on behalf of students with disabilities. Develops and maintains expertise in DOE services and programs designed for students with disabilities, laws and policies associated with parents’ due process rights and the impartial hearing process, and programs and services offered by state-approved and non-state-approved private schools. Manages due process cases from the initial receiving of the complaint through its resolution. Reviews due process complaints and creates a case file that includes all relevant documentation; examines and analyzes case records and documents, legal filings and all other relevant information, and using independent judgment, makes recommendations about approaches and strategies to appropriately respond to cases. Identifies trends for further exploration; maintains records and data about due process complaints and impartial hearings throughout the case review process. Files due process responses and other necessary documents using the Impartial Hearing System (IHS). Reviews, analyzes, and synthesizes hearing-related filings and decisions; makes policy recommendations and related decisions in consultation with other Managing Hearing Representatives, Senior and Deputy Directors of Hearing Representation, and the Executive Director (ED) of Special Education Policy. Works closely with Field Support Centers, CSEs, D75 and the OGC legal office partners on case investigation, witness identification, information gathering, and hearing preparation. Prepares a monthly case digest that includes a comprehensive review of the cases handled, surfacing new issues, and questions of policy or possible trends. Participates in the review of resolution agreements. Corresponds with parents and their representatives.

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