Computer Operater III

Profile

Bering Straits Information Technology, LLC (BSIT) has an immediate need for Computer Operator III in the Huntsville area. Work will be on the Redstone Arsenal, Alabama.
Supports company use of IT Systems and assets, assists the Information Management Client Services Manager in completing established Goals and Objectives, and responsible for ensuring availability of IT systems and assets.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Install IT systems and assets under direction of the IT Director.
Administer IT systems ensuring compliance with IT Security Policy, Documentation Policy, and Service Level Agreements.Provide end-user support on IT systems and assets including hardware, productivity applications, ERP applications, OS, email, printing, and networking.Makes recommendations for overall system improvement for: PC Support
Software
Overall company needs
Prioritizes works schedule based upon critical need and is responsible for the completion of special projects or the assignment of other duties as assigned by the supervisor.
Administer IT systems ensuring compliance with IT Security Policy, Documentation Policy, and Service Level Agreements. Provide end-user support on IT systems and assets including hardware, productivity applications, ERP applications, OS, email, printing, and networking. Makes recommendations for overall system improvement for: PC Support
Software
Overall company needs
Prioritizes works schedule based upon critical need.
Responsible for the completion of special projects or the assignment of other duties as assigned by the supervisor.
Respond to queries/tickets either in person or over the phone.
Walk users through problem-solving process over the phone.
Troubleshoot and solve common network or hardware issues using physical and logical diagnostic tools
Microsoft Office (Excel, Word, Access, PowerPoint and Outlook), and MS SQL Server.
Network experience with Local Area Networks, Wide Area Networks and Virtual Private Networking is required.
NON - ESSENTIAL DUTIES & RESPONSIBILITIES
Other duties as assigned.
Job Requirements :
Required (Minimum) Qualifications:
DoD SECRET or equivalent security clearance, or be able to obtain one.
Two (2) years’ experience in a PC support role with working knowledge of Windows Operating systems (Windows 7 and 8), Server Install IT systems, and assets under direction of the IT Director.
Required Certifications: CompTIA Security , Plus Computer environment (A , Net , CEH, etc.)
NOTE: All requirements in the above must possess list are non-negotiable.
Knowledge, Skills and Abilities:
Have excellent oral and verbal skills.
Ability to effectively handle multiple tasks in a fast paced setting.
Ability to effectively communicate with users and technical support in a timely, professional manner.
Must be responsive to user needs and able to prioritize user requests.
Ability to make recommendations as to the appropriateness of system and user needs and recommend changes to enhance the user’s performance that are cost efficient to the company.
Must be able to install software and prepare PC’s for use.
Have sufficient knowledge of system hardware components and be able to repair or replace inoperable parts
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to work in an office setting, sit for long periods of time, talk on the telephone, work on a computer for extended periods of time, and lift and carry up to 25 pounds on a periodic basis. Must possess: visual acuity to review written documentation; ability to hear and understand speech at normal room levels and on the telephone; and the manual dexterity to operate a cell phone, telephone and keyboard.
WORK ENVIRONMENT
Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job.
Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system.
SUPERVISORY RESPONSIBILITIES
None
ADDITIONAL QUALIFYING FACTORS
As a condition of employment, may be required to pass a pre-employment drug screening, as well as have acceptable reference and background check results.
**MEMBERS ONLY**SIGN UP NOW***. is an Equal Opportunity/ AA/ M/ F/ Disability/ Vets employer.
We participate in the E-Verify Employment Verification Program. We are a drug free workplace.
We only accept resumes when posted to our Career Site for open positions.
If you are a person requiring accommodation or assistance to apply for a job please contact
HR
Visit our website at
****for more details and to apply.
Offer Relocation :
No
# of Openings :
1
% of Travel Required :
None
Job Code :
683

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