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Job Details

Desktop Support Technician

Salary
Negotiable

Location
Baltimore, MD, United States

Posted on
Mar 24, 2020

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Profile

u003cpu003eSummary: u003cbr /u003e The main function of a Desktop Technician is to be responsible for the installation, configuration, and administration of Windows desktops. u003cbr /u003e u003cbr /u003e Job Responsibilities:u003cbr /u003e * Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparationu003cbr /u003e * Set up new users, including desktop configuration, email accounts, ldap accounts, VPN accounts u003cbr /u003e * Support employees, both local and remote, with desktop issues, account issues, and access to various internal servicesu003cbr /u003e * Troubleshoot software issues on employees desktops/laptops u003cbr /u003e * Some off hours support may applyu003cbr /u003e u003cbr /u003e Qualifications:u003cbr /u003e * Associate's degree in a technical field such as computer science, computer engineering or related field requiredu003cbr /u003e * 5-7 years experience required u003cbr /u003e * Knowledge of Windows OSu003cbr /u003e * Experience with desktop installation and configurationu003cbr /u003e * Experience troubleshooting desktop issues as well as mobile devicesu003cbr /u003e u003cbr /u003e u003c/pu003eu003cpu003eSummary: u003cbr /u003e The main function of a Desktop Technician is to be responsible for the installation, configuration, and administration of Windows desktops. u003cbr /u003e u003cbr /u003e Job Responsibilities:u003cbr /u003e * Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparationu003cbr /u003e * Set up new users, including desktop configuration, email accounts, ldap accounts, VPN accounts u003cbr /u003e * Support employees, both local and remote, with desktop issues, account issues, and access to various internal servicesu003cbr /u003e * Troubleshoot software issues on employees desktops/laptops u003cbr /u003e * Some off hours support may applyu003cbr /u003e u003cbr /u003e Qualifications:u003cbr /u003e * Associate's degree in a technical field such as computer science, computer engineering or related field requiredu003cbr /u003e * 5-7 years experience required u003cbr /u003e * Knowledge of Windows OSu003cbr /u003e * Experience with desktop installation and configurationu003cbr /u003e * Experience troubleshooting desktop issues as well as mobile devicesu003cbr /u003e u003cbr /u003e u003c/pu003eu003cimg src=****/u003e}]

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