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Job Details

Client Care Director

Experience
5 yrs required

Location
Clayton, MO, United States

Posted on
Dec 08, 2022

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Profile

Client Care Director
The candidate communicates with clients about concerns regarding attorney and Firm practices/ Communicates with clients regarding client billing concerns and questions. Helps obtain positive internet reviews from happy clients and tracks negative reviews.. Maintains a positive attitude and supports the Firm’s goals through teamwork. Serves as a liaison between clients and the Firm and works to fully understand client complaints and concerns. Obtains information regarding client complaints. College degree in communication, business management, legal studies, or related field preferred.

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