Client Account Specialist

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Client Account Specialist
Duties: Communicate proactively with Firm attorneys, practice group managers, and clients to expedite collections of delinquent Accounts Receivable “A/R”. Work directly with clients to confirm they have all necessary information to provide payment on open invoices. Proactively perform tasks that might facilitate collection (e.g., resending statements, assisting billing attorney, etc.). Follow-up proactively to achieve resolution on outstanding bills. Prepare a monthly estimate of expected collections by client. Document the status of every client with aged A/R balances and provide real-time updates. Evaluate the likelihood of collection and make recommendations for write-offs and/or referrals to a collections agency. Reconcile selected accounts on a monthly basis. Maintain discretion and confidentiality. Additional duties and special projects as needed.

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