Senior Operations Manager Employee Relations

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Senior Operations Manager, Employee Relations
The candidate manages and directs day-to-day employee relations operations and activities. Provides advice to supervisors, managers and directors on the full range of employee relations matters. Participates in short and long range strategic planning for the unit. Formulates and/or participates in formulation of establishing unit goals, objectives, and policies. Designs, develops, interprets, revises and implements department processes, procedures and guidelines. Participates in UC San Diego and firm-wide ER committees and teams, as needed. Serves as an adviser to unit/section to meet schedules and resolve issues. Plans and directs the delivery of employee relations services and also responsible for providing the full scope of professional employee relations activities for the UC San Diego campus. Exercises judgment within defined procedures and policies to determine appropriate action. Interacts with peer supervisors and managers across the campus. Essential functions include Employee Relations Management, Departmental Relations, Conflict Management, Communication and Public Relations, Work Force Modification, Corrective Action, Discipline and Dismissals, Special Assignments, Program Evaluation and Research. Provides a safe and neutral process that acknowledges an individual's right to address concerns and encourages the resolution of such without reprisal. Oversees Employee Relations and Work/Life teams. As part of the regular responsibilities of this position, the incumbent sees confidential documents which are used by management in developing positions related to collective bargaining, attends meetings where management positions and strategies regarding collective bargaining issues are discussed, and gathers data important to the formulation of management positions in collective bargaining. Therefore this position is designated as Confidential under HEERA. Provides written analyses, recommendations and oral presentations to management. Strong oral and written communication skills required to effectively interact with the public, faculty, students and staff in daily operations and via formal presentations. Maintains a thorough understanding of the goals of the campus and ways in which this position can support those goals. Capable in developing, interpreting, implementing and administering organization-wide human resources policies and processes. Ability to exercise excellent judgment in responding to employee relations related requests.

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