Contract Corporate Paralegal

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Contract Corporate Paralegal
The candidate manages subrogation activities for the clients and maintains a comprehensive understanding of the federal and state laws affecting the subrogation activities and group health plans of clients. Investigates and identifies all sources of recovery for our clients/ group health plans. Manages all aspects of subrogation activities, including to submission of initial lien, periodic updates and settlement. Coordinates third party recovery activities with our Claims Department. Acts as a resource to our clients, brokers and other departments. Develops training for claims Department, as necessary. Conducts internal and external legal research. Maintains a working knowledge on regulations, legislation, and state laws requirements. Communicates with clients about regulatory changes by memo, telephone, and seminars. Drafts language for plan documents. Reviews for accuracy and maintains current versions. Maintains and reviews legal documentation for lawsuits. Communicates with attorneys and insurance departments. Reviews recorded phone calls, documentation, and correspondence. Provides guidance for complaints and track responses. Develops training and provides subsequent training for employees and clients. Acts as an up-to-date and current resource for clients through research and responses to questions. Acts as a role model in demonstrating the core values in customer service delivery. Provides timely and thorough follow up with, internal and external customers. Appropriately escalates difficult issues up the chain of command. Serves on committees, work groups, and/or process improvement teams, as assigned, to assist in improving quality/customer satisfaction. Recognizes and alerts appropriate supervisor of trends within their scope of responsibility that fall outside of quality parameters. Performs self-quality monitoring in order to develop and execute plans to meet established goals. Provides ongoing feedback to help optimize quality performance. Collaborates with others and cross-departmentally to improve or streamline procedures. Develops new or improves current internal processes to improve quality.

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