Corporate Practice Manager

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Corporate Practice Manager
The candidate will serve as trusted advisor and sounding board to Director and Practice Leaders, to minimize managerial and administrative duties. Proactively and independently identify and analyze problems, develop solutions and deliver results. Plan and arrange ad hoc, monthly and other periodic meetings, calls and other practice events. Liaise with Marketing, Client Value and other administrative departments on updates and practice-specific communications. Support Director, Practice Group Leader and partners on initiatives to ensure deliverables and goals are met. Establish strong rapport and working relationships with business services personnel across different groups, as well as strong relationships with key attorneys within the practice. Work with New Business Intake and the General Counsel’s office to assist as needed with issues related to opening new matters and conflicts clearance as well as with partner arrivals and transitions. Drive workload management/utilization through ongoing communication with partners, associates and staffing personnel. Review utilization reports and raise productivity issues as appropriate. Manage attorney evaluation and annual compensation adjustment processes for the Practice Leaders and Corporate partners, including review of evaluation forms, guiding partner discussions of evaluation messages, submission of counsel promotions, soliciting partner input on recommended compensation adjustments and ensuring consistency across the group. Leverage knowledge acquired as a result of the associate and counsel evaluation process to focus on issues revealed and establish solutions. Work with partners, Attorney Development and Knowledge Management to plan formal training programs for practice group lawyers. Monitor and report on pipeline of partnership candidates. Support Practice Leaders in internal review and presentation of candidates to firm management. Work with Talent Development and Human Resources departments on morale and retention issues. Coordinate needs assessments for new hires, including laterals and entry-level associates, and work with Attorney Recruiting, Attorney Development and Human Resources personnel as needed in lateral recruiting, onboarding and integration. Work as liaison of Director and Practice Leaders with firm management and other professional departments to identify, develop and drive firm initiatives. Integrate firm-wide goals into practice group initiatives. Work with Director, Practice Leaders and other relevant business service professionals to develop the group’s strategy and performance objectives, and lead, oversee, drive and ensure the timely execution of initiatives to support such strategy/objectives. Work with Director and Practice Leaders to prepare presentation materials, as needed, for Management Committee, Partnership Admissions Committee and other committees and partners as needed. Work with Practice Leaders in annual collections process and participate in the firm’s billing and collections committee. Review monthly Inventory (Work in Process, Accounts Receivables), approve fee write-offs and advise Practice Leaders regarding anomalies. Review monthly operational expenditures and escalate issues and proposed solutions to Practice Leaders. Review financial reports provided by the Finance Department to assess Practice Group financial performance, identify key performance trends, prepare monthly reports, spot issues affecting Practice Group performance and make recommendations to improve the same. Work with Finance, Client Value and Practice Group Leaders and Director to develop revenue and expense budgets, review and manage expenses, establish billing rates, implement alternative fee arrangements and discounts and provide information for strategic initiatives as needed. Work with Business Development on proposals and client engagement projects as needed. Ensure the specific business development and marketing initiatives are in-line with the Practice Group’s strategy. Work with Practice Leaders, attorneys, and the Corporate Business Development Team to develop and drive practice group business development plans and individual business plans. Leverage market research, competitive intelligence, internal data to formulate such plans. Focus on generation of business leads, expansion of existing client matters, and identification and pursuit of cross-selling opportunities. Coordinate hiring, onboarding, managing and offboarding of contract attorneys and consultants as needed, and ensure invoices are received and processed timely. Oversee other timekeeper onboarding and utilization. Raise productivity issues as appropriate. Coordinate hiring, onboarding, managing and offboarding of designated Practice Management team members. Support Director and Chief Practice Officer in team meetings, projects and initiatives, as needed. Special projects and special project management as assigned by Practice Leaders. Foster and encourage a culture of superior client service, responsiveness, innovation and collegiality. Bachelor’s degree in Business, Accounting or Finance is required, J.D or MBA is preferred. Should have 5+ years of related practice support and experience in a law firm environment.

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