Sales Support Representative 3- Madison AL

Profile

Description

Are you passionate about contributing to the well-being of the Medicare population? Would you like to provide support to an active and fast-paced team of sales professionals? If so, the Sales Support Representative provides effective sales administrative support to assist the team with bringing new members onboard and retaining the customers we serve. This position performs advanced administrative, operational and customer support duties that require independent initiative and judgment. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.

Responsibilities

In this role you will support a Manager of Sales Administration, Senior Manager of Medicare Sales, a Director and 8-10 Medicare Sales Representatives, as well as, our external agents. Decisions require good time management to prioritize requests, create and organize processes to complete administrative tasks and projects. This role requires an independent thinker who can rely upon their own judgment to meet work deadlines. This role works in collaboration with other teams and departments.

Typical duties in this market office include:


Order supplies and marketing materials, keep track of inventory, stock and maintain an organized supply area with current materials
Ship materials to agents and members
Receive deliveries
Assist sales reps and sales management with sales support needs
Engage with and assist members/visitors to the MarketPoint office
Maintain Guidance Center Manager database accurately
Handle facilities issues including equipment maintenance
Develop solid relationships with Humana MarketPoint associates, partners, vendors, etc.
Ensure adherence to corporate policies and guidelines as well as CMS guidelines
Perform sales reporting duties, creating and maintaining reports and information in various databases
Assist sales management team with completing reports, PowerPoint presentations and other projects as needed
Maintain office files and other records
Assist with promoting events/activities, maintaining RSVP lists and set-up of events in the Storefront location


Required Qualifications


High School Diploma or Equivalent
Demonstrated porficiency in Microsoft Office - Word, PowerPoint, Outlook & Excel; ability to navigate multiple screens and systems simultaneously
1 year in customer service
1 years of experience in an administrative capacity or sales support
Must be able to lift boxes 30 lbs. as the job requires unloading and organizing sales materials and promotional items
Must reside in a reasonable distance to Madison, AL


Preferred Qualifications


Associates or Bachelor's Degree.
Healthcare industry experience.


Additional Information

Scheduled Weekly Hours

40

Company info

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