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Location
New York City, NY, United States
Posted on
Oct 13, 2018
Profile
We know how companies can unlock potential through effective risk management. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how. The result is a new way of embracing risk that drives superior results.
The Client Services Specialist interacts with Willis Towers Watson clients and carriers in meeting and exceeding the ongoing insurance and risk management needs of our customers.
Responsibilities:
• Working with a diverse group of Korean clients and Willis Towers Watson colleagues in a team environment focused on delivering customer satisfaction in all areas
• Serving as an assertive advocate for Willis Towers Watson clients
• Providing day-to-day service to clients via telephone and email to ensure their needs are appropriately met
• Frequent face to face client & prospect interactions including business trips
• Handling middle to large market accounts
• Maintaining quality service plans, open item reports, policy expiration/renewal tracking and completion
• Collecting & reviewing exposure information for new business and renewals
• Completing policy reviews and overseeing correction process
• Managing the invoicing and certificate processes
• Requesting, tracking and processing audits and endorsements
• Submission and proposal preparations
Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
Requirements:
• BA/BS degree preferred (Finance, Mathematics, or Accounting).
• 3 years of professional experience working with large, complex commercial P & C and Cargo insurance clients
• Ability to operate as an individual contributor within a team framework
• Solid insurance brokerage, account management, and servicing skills
• Effective analysis, problem solving and communication skills
• Holds a valid State license
• Intermediate to advanced knowledge of Microsoft office products a must, specifically Microsoft Excel
• Bilingual- English/Korean required
The Company:****
Willis Towers Watson is an equal opportunity employer:
Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Equal Employment Opportunity: Know your rights. at ****
Unsolicited Contact:
Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by **MEMBERS ONLY**SIGN UP NOW***. Willis Towers Watson is an equal opportunity employer.
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