Bilingual Care Coach 1 - Hillsborough County FL

Profile

Description

The Care Coach 1 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often straightforward and of moderate complexity.Additional Information – How we Value You Benefits starting day 1 of employmentCompetitive 401k matchGenerous Paid Time Off accrualTuition ReimbursementParent LeaveGo365 perks for well-being

Responsibilities

Humana Long-Term Care is seeking a Care Coach who will visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities – 75-90% local travel.


Work with identified members to assess their care needs.

Assist in planning and implementing interventions to meet those needs.

Assist in coordinating services, and monitoring and evaluating the case management plan against the member's personal goals.


Required Qualifications


Care Coaches shall meet one of the following qualifications:

Bachelor's Degree with at least 2 years of relevant experience.

Registered Nurse (RN), licensed in the state of Florida with at least 2 years of relevant experience.

Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience.

Six years of professional human services experience.


Care Coaches shall meet all of the following qualifications:


Bilingual - English, Spanish - Must be able to speak, read and write in both languages without limitations or assistance.

Live in Central Tampa

This role is part of Humana’s Driver safety program and therefore requires an individual to have a valid state driver’s license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.

Must have a separate room with a locked door that can be used as a home office, to ensure you and your patients have absolute and continuous privacy while you work.

Must have accessibility to high speed DSL or Cable modem for a home office (No Satellite).

Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook.

This role is considered patient facing and is a part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

AHCA Fingerprint


Preferred Qualifications


Bachelor's degree in Social Work, Sociology, Psychology, Gerontology or related field OR Licensed Practice Nurse.

701B Certification.

Medication application (RFA) experience.

Prior experience with Medicare & Medicaid recipients.

Prior nursing home diversion or long term care case management experience.

Road Warrior who enjoys traveling long distances.

Previous experience with electronic case note documentation and experience with documenting in multiple computer applications/systems.

Experience working with geriatric population.

Experience with health promotion, coaching and wellness.

Knowledge of community health and social service agencies and additional community.


Additional InformationAs part of our hiring process, we will be using an exciting interviewing technology provided by Montage, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making. If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text/Voice Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

In order to support the CDC recommendations on social distancing and reduce health risks for associates, members and public health, Humana is deploying virtual and video technologies for all hiring activities. This position may be subject to temporary work at home requirements for an indefinite period of time.

These requirements include:


Access to a personal computing device with a camera, a minimum internet connection speed of 10m x 1m

Dedicated secure home workspace for interview or work purposes.

Humana continues to monitor the situation, and will adjust service levels as the corona virus situation evolves. The following changes are temporary and will be evaluated frequently with the goal of returning to normal operations as soon as possible. Your Talent Acquisition representative will advise on the latest recommendations to protect your health and well-being during the hiring process.


Scheduled Weekly Hours

40

About Us

Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.

Equal Opportunity Employer

It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact **** for assistance.

Humana Safety and Security

Humana will never ask, nor require a candidate provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact **** to validate the request.

California Residents

If you are a California resident and would like to review our California Consumer Privacy Act (CCPA) Policy click here:

CA Resident Privacy Policy

Company info

Sign Up Now - WashingtondcCrossing.com