Front Desk Clerk - New Hire Bonus Up To 1000

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nJob DescriptionnThere’s something truly fun and exciting about Hilton Grand Vacations. Our encouragement drives us in making a positive impact and memorable experiences for our Owners, Team Members and guests. Our Team Members are at the center of everything we do and it’s their talent, passion, and dedication that drives the success of Hilton Grand Vacations. We prioritize your wellness and life balance and strive to provide consistent schedules, dependable days off and reasonable work hours.nThe Front Desk is responsible for providing excellence in service while checking owners and guests in and out of the property and responding to inquiries regarding services following our brand standards throughout the duration of their stay. Conduct that demonstrates commitment and dedication to our Hilton Values is always an expected behavior to be displayed towards our guests and team members.nWhat will I be doing?nnAs a Front Desk Clerk you would be responsible for performing the following tasks to the highest standards:nnEnsure that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.nInput information into the computerized reservations system to update and maintain records.nCall for bell person, as needed.nAccess reservation system to determine unit availability and assists guests with reservations or changes as required, maintaining HGVC rental policies in an effort to maximize inventory.nIssue and control unit keys. Maintain safety deposit boxes.nProvide additional services by taking and holding packages, deliver telephone and fax messages to owners, guests and resort staff.nReview expected check-in lists, noting comments regarding lockouts, special requests, etc.nSort and distribute incoming mail. Receive housekeeping and maintenance requests or work orders and contact proper departmental personnel.nReport any unresolved problems with owners and guests to management. Provide information on area attractions and resort amenities.nType correspondence and reports for management as needed.nRegular attendance, grooming standards and safety guidelines established by the company and site are essential to the successful performance of this position.nnnQualificationsnWhat are we looking for?nHilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe the core of our company’s success are our Team Members. To fulfill this role efficiently, applicants possess the following minimum qualifications and experience:nnThe individual will need to have the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the necessary functions of the job, with or without reasonable accommodation.n6 months Customer Service ExperiencennIt would be helpful in this position for you to demonstrate the following capabilities and distinctions:nnFront Desk/Guest Services Agent experiencenCash and credit card transactionsnHospitality or related industry experiencenVOICEnBilingualnnWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.n Source: Hospitality Online,

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