Healthcare Call Center Support Analyst Remote

Profile

My client is seeking someone to serve in the capacity of Help Desk Support Analyst. The position is needed due to growth and high call volume. This role will be 2nd shift EST or 1st Shift PST
and will be fully remote.
Responsibilities:
Technical support of Network, Desktop and Applications.
Strong troubleshooting skills.
Ability to follow strict escalation procedures.
Excellent Documentation and Communication.
Ability to work with minimal supervision.
Required Skills:
Help Desk Call Center
Healthcare Environment
Active Directory
MS Windows 7 & 8.
MS Office 2003/2007/2010.
Email Administration (MS Outlook).
Edgar Unthank
300 Conshohocken State Road | Conshohocken, PA 19428
Direct Line: 484.238.1943
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********#LI-EU1
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